fbpx

Refund policy

Brisbane Rooftop Yoga – Refund Policy

At Brisbane Rooftop Yoga, we strive to provide our customers with the best experience possible. Please read our refund policy carefully.

1. Yoga Class Refunds:

  • Cancellation Before 72 Hours: If you cancel your booking more than 72 hours before the class start time, you are eligible for a full refund or credit towards a future class.
  • Cancellation Within 72 Hours: Unfortunately, no refunds or credits will be issued for cancellations made within 72 hours of the class start time.
  • Class Postponement: In case of rescheduled or postponed classes by Brisbane Rooftop Yoga, participants will be offered the option of attending the rescheduled class or receiving a credit for future use.

2. Yoga Mat Hire Refunds:

  • Cancellation Before 72 Hours: If you cancel your yoga mat hire more than 72 hours before your scheduled pick-up time, you are eligible for a full refund or credit for future hire.
  • Cancellation Within 72 Hours: No refunds or credits will be issued for cancellations within 72 hours of your scheduled yoga mat pick-up.

3. General Conditions:

  • All refund or credit requests must be submitted via email or through our booking platform.
  • Refunds, when applicable, will be processed within 7 business days.
  • Brisbane Rooftop Yoga reserves the right to modify this policy at any time.

By booking a class or hiring a yoga mat with us after payment, you agree to the terms of this refund policy.

All rights reserved by Brisbane Rooftop Yoga.

Follow us on Instagram: https://www.instagram.com/brisbanerooftopyoga/